General conversation speech datasets in English for Tech Support

About This OTS Dataset

Tap into the AI development opportunities with our dataset featuring general conversations for Tech Support Conversations between English speakers from United States. Tailored to improve speech recognition models, this compilation highlights the distinctive interactions prevalent in the industry.

Metadata Availability: Insights into Participant Details

Comprehensive metadata accompanies each participant, including age, gender, country, city, dialect, domain, topic, call type, and outcome, aiding informed decision-making during model development.

Audio Recording Details:

1. Audio Duration: 400 hours
2. Format Utilized: WAV, selected for superior audio fidelity
3. Customizable Sample Rate: Adjustable to meet project specifications, offering flexibility 
4. Diverse Recording Environments: Utilizing standard recording devices for meticulous capture of authentic interactions 
5. Environment: Reflecting diverse real-world conditions for comprehensive representation

These technical specifications ensure compatibility and optimal performance for a wide range of AI development applications across various sectors.

Insights into Audio Data:

The dataset offers 400 hours of high-quality audio recordings covering diverse topics in English. Developed with expert native speakers, it provides a balanced representation of accents, dialects, and demographics.

License:

Exclusively created by Macgence, this dataset is available for commercial use, empowering AI developers across multiple sectors.

Updates and Customization:

Regular updates with new audio data ensure relevance and accuracy, with customization options available for sample rates and transcriptions based on specific requirements.

Why Macgence Stands Out:

At Macgence, we're more than just a data provider. We offer tailored solutions to meet your specific needs in AI development. Here's why we believe Macgence is the right partner for you:

• Tailored Solutions: Your project is unique, and we understand that. We'll customize everything to align precisely with your objectives. 
• Versatile Data: Our dataset spans a broad spectrum of applications within the finance sector, encompassing speech recognition, natural language processing, and beyond.
• Ongoing Support: We're committed to providing continuous assistance throughout your project lifecycle. Our dataset is regularly refreshed with new recordings, and our team remains readily available to offer guidance and support whenever needed.
• Transparent Licensing: Utilize our dataset for commercial purposes with confidence. Our transparent and straightforward licensing terms ensure clarity and peace of mind for your organization.
• Comprehensive Assistance: Besides data provisioning, we offer a suite of supplementary services to augment your project. Whether it entails sourcing additional data, conducting meticulous labeling, or tailoring datasets to align with your project specifications, we're equipped to provide comprehensive support.

Choose Macgence for your AI development needs and unlock the full potential of our tailored solutions and expertise.